Charge Items
A Charge Item is anything that you plan to charge money for. Think tuition, registration fee, deposit, book fees, t-shirts, late fee, etc.
Charge Items are essentially labels you'll pick from when configuring your Program and Class pricing. Keep in mind that you will be using these labels in your reporting.
Once you begin collecting payment from your Customers, you will be able to pull up a report outlining which transactions are tied to which charge item, as well as the class and program name tied to this transaction.
Discount Items
Do you provide discounts to your customers? Perhaps for siblings? Military personnel? Staff? Etc?
Discount Items, similar to Charge Items, are labels that you will create in a future step. These are labels that you'll pull from when configuring Coupon Codes or Automatic Discounts. These labels are also used when pulling up Discount reports.
Automatic Discounts
Enrollsy offers one or more Discounts that can be applied automatically during Enrollment.
The Current Automatic Discount Types Include:
Payment Plan Selection - Apply a discount to the Pay-in-Full selection or Payment Plan selection (or both!)
Multiple Enrollees (i.e. Sibling Discount) - Apply a discount for two or more Enrollees enrolled in the same Enrollment Period under the same account. A discount can be applied for up to 20 Enrollees.
Date (i.e. Early Bird Discount) - Apply a discount that will automatically be applied until a specified date. The discount will apply to the end of the day of the date entered.
Returning Customer - Apply a discount when the person enrolling uses an email address that is already on file.
If you plan to use these Automatic Discounts, I recommend creating a Discount Item name for each.
NOTE: Automatic Discounts will be automatically applied during customer enrollment (except for Admin-created enrollments). Any Admin-created enrollments will NOT have payments or discounts applied. All charges, payment plans, and discounts will have to be added manually.
Coupon Codes
Enrollsy allows you to attach Coupon Codes to your programs. Customers can only put in one Coupon Code in at a time during Enrollment. However, you can create a combo Coupon Code using two discounts at once.
How Coupon Codes Work
The Coupon Code is a percentage off the total amount due (currently, Coupon Codes are only available in percentages).
The system automatically divides the total amount due between the payments set up in a Payment Plan. Customers will get that percentage off what’s due at enrollment and on any Payment Plan they choose.
NOTE: If the amount of a Coupon Code is edited after someone has used it to enroll, and they have one or more Payment Plans, you will have to manually edit their individual Payment Plans.
Pricing Models
There are a variety of ways to configure Program and Class pricing.
You have the option of setting pricing on the Class level (used if pricing is different for Classes within the same Program) or on the Program level (used if pricing is the same for all Classes). Whether setting pricing on the Class level or the Program level, you will have virtually the same choices.
Here Are The Three Pricing Models Available:
Free - If you do not charge for your Program, then simply select Free, click save, and then you’re done!
Fixed Cost - This option is used if your Program collects Installments, Scheduled Payments, and/or Pay-in-full Options.
You will then be able to enter the total cost of the Program and then select one of the following Payment Plans (unless you don’t want a payment plan option). Here are the Plan options we have available:
Installment Plan - The total price is invoiced immediately, but the balance is paid over time.
Scheduled Plan - The total price is split into payment events due on specific dates.
Subscription - Use this option if your Program has repeated payments from the date of enrollment, with no pay-in-full option.
Subscription Plan - The price of the Program and/or Class is invoiced and paid on a fixed frequency that recurs starting on the date of enrollment.
Payment Plans
Payment Plans are payment events that happen on a given date/time, allowing Customers to pay the total amount due over time. When you are setting up a Payment Plan, you are setting the name, payment dates / settings, and invoice notification settings. This Payment Plan does not have pricing attached to it. You can set up pricing for a Class or Program and then select the relevant Payment Plan within the Class or Program's settings. This will then divide the total cost you set up between the payment dates set in the payment plan.
When adding a Payment Plan to an individual account, there is no pricing attached to any given Payment Plan. Adding a Payment Plan will set up due dates on their account, where you will then go in and add how much they owe for each due date.
Enrollsy offers three Payment Plan types:
Scheduled
Installment
Subscription
Scheduled Payment Plan
Scheduled Payment Plans are best for Programs or Classes where the total amount due needs to be split up into payment events scheduled by you. These payment events will simply be selected on a calendar, so they are extremely flexible. Keep in mind, if someone enrolls after a payment date has passed, they will not be responsible for that payment.
Scheduled Payment Plans can be prorated. If a Customer is enrolling after the first payment date has passed and proration has been turned on, the system will calculate how much the Customer owes between their start date and the next scheduled payment even. This is an optional feature. Learn more about how Proration works here.
Installment Payment Plan
Installment Payment Plans divide the total balance due between dynamic payment events. Installment Payment Plans are especially useful if your enrollees are signing up at various times throughout the year. Keep in mind, Installment Payment Plans cannot be prorated.
You have two options when configuring an Installment Payment Plan:
Starting From Enrollment
Make a set number of payments in fixed intervals starting from the date of enrollment (weekly, monthly, etc.). No matter when someone enrolls, they will then have a set number of payments moving forward, regardless of when they are enrolling.
Until Fully Paid
Create a dynamic number of payments in fixed intervals (weekly, monthly, etc.) based on an end date. Payments will be divided equally based on the number of intervals remaining at enrollment.
For example, you can create an installment plan for a Program/Class that costs $2,000. The plan requires that all installment payments be made by July 15th. In this case, people who enroll:
On or before January 15th, will make seven equal payments of $285.71
After January 15th but before February 15th, will make six equal payments of $333.33
After February 15th but before March 15th, will make five equal payments of $500.00
And so on...
Subscription Payment Plan
Subscription Payment Plans are best for Programs or Classes where the price of the Program/Class gets invoiced and paid on a fixed frequency that recurs from the date of enrollment until canceled (Monthly, weekly, etc.).
For example, you could charge $200/month every month until the Customer cancels.
Keep in mind, Subscription Payment Plans are automatically prorated. If a Customer enrolls between payment due dates, the system will charge for the days remaining before the next payment date.
For example, if a subscription plan is due on the 1st of the month and someone signs up on the 15th, this would lead to half of the subscription being due at the time of enrollment. Autopay would then pick up the next subscription payment on the 15th of the month.