Program Options are best defined as one or more choices or selections that narrow down an Enrollee's broader interests into a final enrollment. Program Options are not actual Programs. Program Options are created inside a Program Option Category.
Sometimes, you may decide you need to edit the Program options your Customers will choose upon enrollment. This is an example of Program Options:
To learn more about Program Options (what they are, how to create them, etc.), see this support article.
Deleting one or more Program Options
If you delete one or more Program Options underneath a Program Option Category that is currently in use by a Program, the option will no longer show on the Enroll Form. For example, if we deleted "Fall" and "Spring," under "Semester," those options will no longer show on the Enroll Form:
Your Program page will show these deleted Program Options like this:
When you delete a Program Option, a red caution icon will appear where that option once was. When you see that caution icon, you have two choices:
Reassign the Programs to the new/edited Program Option by clicking on the pencil icon beside the affected Program and filling in the option.
Archive or delete the Programs that were affected by the deletion. To archive the Program, click the checkbox beside the Program you wish to archive and then the Archive button. The Program will then be moved under Archived.
These options can easily be added back to the Program Option Category ("Semester") and to each of the Programs, and they will once again show on the Enroll Form. This only applies to deleting and not to renaming or changing images or descriptions.
Deleting a Program Option Category
If you delete the entire Program Option Category (i.e., "Semester" above), the Program Option will also no longer show on the Enroll Form, and it will disappear from the Programs page completely.
You can always add back in Program Options as long as you add them back to each of the Programs as well.
Steps to Delete a Program Option
To delete or edit the title of a Program, follow these steps:
Open the Programs tab in the My Company settings and click the setting "Manage Program Options."
Click on the blue pencil icon beside the Program Option to edit (or delete) the name.
Or click on the outlined pencil icon to edit or delete the individual names underneath the Program Option.