Add, replace or remove the bank account (ACH) or credit or debit card on your account from the Home page of the Customer Portal or the Enrollsy app.
Step 1 — Go to the Home Page
Sign in to the Enrollsy app with your email address, or open the Customer Portal using the link from the company you’re enrolled with
Open the menu in the top right corner and select Home
Step 2 — Open Your Payment Methods
Under Payment Methods, you’ll see the bank account or card on file, shown by its last four digits.
Click the pencil icon to the right of the payment method to open Edit Payment Info
Step 3 — Remove the Current Payment Method
To replace a payment method, remove the current one first.
Click the trash can icon beside the bank account or card you want to replace
Step 4 — Add a New Payment Method
Bank Account (ACH)
Under Bank account on file, select Set up new account
Enter the name on the account, routing number and account number
Click Submit
Credit or Debit Card
Under Credit card on file, select Set up new card
Enter the card number, cardholder name, expiration date, billing zip code and CVV
Click Submit
Emails About Expiring Cards
Account Holders get an email on the 1st and 25th of each month when their account has:
An active enrollment
A current balance
An expired or expiring card on file
About these emails:
They include a button to update your payment details
The message varies based on your saved payment method and auto-pay settings
They’re sent whether or not auto-pay is turned on for that card
