We love hearing from our customers — most Enrollsy improvements and new features come directly from user requests. Your feedback helps shape our roadmap and build software that better fits your business.
When we prioritize, we look at two things: the total number of votes a request has and how recently it's been voted on (trending issues). Both have a big impact on what gets built next.
The fastest way to send feedback or a feature request is through the in-app feedback button. Just log in to Enrollsy, click your user icon, and select feedback (shown below). You can also access it directly here.
If the feature request is already there, please vote on it or create one post PER feature request or feedback. When this feature is implemented, you will be notified!
Before You Post: Search or Filter First
Search - Use the search bar and enter a keyword that best reflects your issue or the feedback you need to leave. For example, use "sorting" if you have an issue or feedback on how class lists are sorted:
Filter - You can also click on the Filters button to further filter the feedback that is already listed to try to find one that fits your issue.
How to Create a Post
To create a new post, follow the steps below. Important: only create a post after you've searched first — see the Tips section for how to search and filter.
Step 1 - Click on Feature Requests
The first step is to click on the Feature Requests button. NOTE: The Known Bugs category can ONLY be viewed; you cannot add any posts. If you need to
Step 2 - View Suggestions
When you create a post, suggested posts will appear on the right-hand side. If you see one that is similar to yours, click on it. Here, you can add your vote by clicking on the arrow above the number and leaving a comment.
Step 3 - Create New Post
Choose the category, enter a title and details, and choose the affected pages in Enrollsy. If you want to create an account, you can also upload images.
Click Create Post to submit the new post.
Tips for Better Feedback
Be specific in your feedback. Succinctly describe the issue or feature request, including the following details:
Where in Enrollsy it is located or should be located
The reason why your business needs this feature
Check your email. Sometimes what you are asking for can already be done in Enrollsy so we'll let you know via a comment. Those comments are emailed to you. Wwill also let you know when we either can't do something or when we have implemented what you suggested.
Be patient. Our engineers are busy improving our product, so it may take a while to get back to you. We typically don't respond to feature requests. However, we DO record EVERY feature request and consider many of them when planning our improvements.
Thank you for helping us make Enrollsy better. Every piece of feedback is read, recorded, and considered — and we'll let you know the moment your request goes live.