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How to Enroll, Re-Enroll or Join a Waitlist as a Customer

Step-by-step instructions for enrolling a student through the Enrollsy Enroll Form, whether you're new, returning or joining a waitlist

Written by Serena Edwards

Watch the video above or follow the steps below to enroll a student in a Program through the Enrollsy Enroll Form.

Choose How to Start Enrolling

How you open the Enroll Form depends on whether you have an account and how your organization has set up enrollment.

  • If you have an Enrollsy account and see the Enroll button in the Customer Portal, log in and click Enroll

  • If you don't have an account, don't see the Enroll button or are enrolling in a private Class, use the enroll link your organization sends you

Enrollsy Customer Portal menu with the Enroll option highlighted

Enroll as a New Customer

Follow these steps if you don't have an Enrollsy account yet.

Step 1 — Open the Enroll Form

Open the enroll link from your organization and enter your email address and contact information.

Step 2 — Select Programs and Classes

Step through the form and choose the Programs and Classes you want.

Step 3 — Pay and Submit

Complete the rest of the form, enter your payment details and click Pay & Submit. You will need to agree to any terms and then select Agree & Submit to complete the enrollment.

Enrollsy Enroll Form payment section with the Pay & Submit button highlighted]

Enrollsy Enroll Form terms and conditions section with the agree & Submit button highlighted]

Resume an Unfinished Enrollment

If you start enrolling with an email address but don't finish, Enrollsy remembers that email the next time you use it.

  • On the same browser, the form fills in automatically with what you entered before

  • On a different browser or device, a pop-up appears — click Email me a link

Enrollsy Enroll Form pop-up with options to email a link or use a different email

Open the email from notifications@enrollsy.com with the subject line Resume Your Enrollment, then click Resume Enrollment to pick up where you left off.

To use a different email, click Use a different email in the pop-up and enter the new address. If you enter the same email again, the pop-up will keep appearing until you click Email me a link.

Enroll or Re-Enroll with an Existing Account

Follow these steps if you already have an Enrollsy account, including when you're enrolling a current Enrollee in another Program.

Step 1 — Open the Enroll Form

  • From the Customer Portal, click Enroll

  • From an enroll link, enter your email address — if it matches your account, you'll go to the login page and return to the Enroll Form after you log in

Enrollsy Customer Portal menu showing the Enroll page option

NOTE: If you don't see the Enroll button in the Customer Portal, your organization has hidden it. Ask your organization for the enroll link, open it in your browser and log in to continue.

Having trouble logging in? See FAQs on Account Holder Log In.

Step 2 — Review Your Information and Choose Programs

The form fills in with the information already on your account. Verify or update the Account and Enrollee details, then choose your Programs on the Program selection step.

Enrollsy Enroll Form with prefilled Account and Enrollee details before Program selection

Step 3 — Pay and Submit

Complete the rest of the form, enter your payment details and click Pay & Submit. Agree to any terms then select Agree & Submit to complete enrollment.

Join a Waitlist

If a Program or Class is full, you may be able to join a waitlist from the Enroll Form.

Step 1 — Open the Enroll Form and Enter Your Information

Open the Enroll Form from the Customer Portal or your enroll link, log in if prompted and step through the form to fill in your information.

Step 2 — Choose a Location and Enrollment Period

Under Program Selection, choose the Location and Enrollment Period. Depending on how your organization set up its waitlist, you'll see one of the options below.

Option 1 — Join a Waitlist in the Enroll Form

In the message about full selections, click Click here.

Enrollsy Enroll Form Program Selection with the link to enter a waitlist

In the side window that opens, choose your waitlist:

  • Program-level waitlist — choose the Program to see the waitlist option

  • Class-level waitlist — choose the specific Class

Enrollsy Enroll Form side window showing a Program-level waitlist option
Enrollsy Enroll Form side window showing Class-level waitlist options

After you make your selection, continue to the next step or add another Enrollee if that option is available.

Enrollsy Enroll Form showing a waitlist selection added to an enrollment

Option 2 — Join an External Waitlist

Click the link in the waitlist message to open your organization's external waitlist.

Example of an external waitlist form linked from the Enrollsy Enroll Form

  • If the external waitlist is your only enrollment, you're done and don't need to finish the Enroll Form

  • If you have other enrollments, continue to Step 3

Step 3 — Remove Any Accidental Program Selections

If you chose a Program instead of its waitlist by mistake, click the trash can icon in the corner of that enrollment card to remove it.

Enrollsy Enroll Form enrollment card with the trash can icon for deleting a Program selection

Step 4 — Pay and Submit

Complete the rest of the form, enter payment details if required and click Pay & Submit. Agree to any terms then select Agree & Submit to complete enrollment.

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