You can access your Enrollsy account in the Enrollsy app or in a web browser using the sign-in link from the company you enrolled with. You can stay signed in on more than one device at a time.
Before You Sign In
You need an existing Enrollsy account to sign in
Account holders can't create their own accounts — an account is created when you enroll in a Program, or a company admin can create one for you
Always sign in with the same email address you used to enroll — if you're not sure which email you used, contact the company you enrolled with
Log In With the Enrollsy App
Download the Enrollsy app from the Apple App Store or Google Play
Open the app and enter the email address you used to enroll
Enter your password and select Sign In
Log In From a Web Browser
Get the account sign-in link from the company you enrolled with — it may also be posted on their website
Open the link in Chrome or Safari
Enter the email address you used to enroll and your password
Select Sign In
Important — Don't sign in or reset your password from the Enrollsy website. Always use the Enrollsy app or the sign-in link from the company you enrolled with.
Set Up or Reset Your Password
Open the Enrollsy app or the sign-in link from the company you enrolled with
Select Setup / Reset Password at the bottom of the sign-in page
Enter the email address you used to enroll and select Request Password
Open the password reset email and select the link to create a new password
Note — Password reset links expire after 2 hours for security reasons. Only the link in the most recent email works, so avoid requesting several reset emails in a row.
Give Someone Else Access to Your Account
The Primary Account Holder can use Shared Access to add people who sign in to the account with their own email address. Learn more about Shared Access.
Troubleshooting — Login Issues
Didn't Receive the Password Reset Email
Check your inbox, junk and spam folders
Make sure you requested the reset from the Enrollsy app or the company's sign-in link
Request one new reset email and use the link within 2 hours
Add enrollsy.com to your safe senders list by following these instructions
Ask the company you enrolled with to send you a password reset link
Email Address Isn't Recognized
Confirm with the company you enrolled with which email address is on your account
Your email address may be on more than one account — see the section below
Email Address Is Linked to More Than One Account
An email address can only be linked to one Enrollsy account. If your email is on more than one account — for example, you're the Primary Account Holder on one account and a Secondary Account Holder on another — the system can't tell them apart. When this happens:
A web browser automatically signs you in to one of the accounts
The Enrollsy app shows two logins with the company name, one for each account
The system may not recognize your email address
To fix this, ask a company admin to update or remove the email address on one of the accounts.
Still Need Help
Contact the company you enrolled with and ask one of their admins for help. If needed, the admin can reach Enrollsy by chat or email. Enrollsy typically doesn't work directly with our clients' customers.