Skip to main content

Gift Cards — A Customer's Guide

How to buy, send, redeem, and use a gift card in Enrollsy

Written by Serena Edwards

This article walks you through buying a gift card in Enrollsy, previewing the email that gets sent to the recipient, and redeeming and using gift card funds toward an enrollment.

Buying a Gift Card — Getting Started

Gift cards can only be purchased from the Customer App, so you'll need an Enrollsy account to buy one. From the customer portal, click Home on the menu bar and scroll to the Benefits/Credits section, then click Purchase gift card.

Enrollsy Benefits/Credits section highlighting the Purchase gift card button

The Gift Card Page — Details and Options

On the left side of the Gift Card page, you'll see an image of the gift card along with a Terms of Services link outlining the terms and conditions, an Email Preview button to see the email that will be sent to the recipient, and a Purchase button.

On the right side is the Gift Card Options section, where you can enter an Amount (a custom dollar amount), the To name and From name fields (To is the recipient, From is the purchaser), and the Recipient's email address, which is required to purchase. You can also add an optional message to the recipient, which will be included in the gift card email.

Enrollsy Gift Card page showing the gift card preview and Gift Card Options form for entering amount and recipient details

Previewing the Gift Card Email

Click the Email Preview button underneath the gift card image to see the email that will be sent to the recipient. The default message at the bottom cannot be edited, but any optional message you add is displayed at the top.

Enrollsy email preview pop-up showing the custom message, gift card graphic, and Redeem button recipients will see

Here's an example of what the gift card email looks like, with your company's name in place of "ABC Company."

Example Enrollsy gift card email notification showing the recipient name, sender name, and gift card amount

Completing Your Purchase

After clicking Purchase, you'll enter your email address. The system will direct you to sign in if you already have an account; if you don't, an account will be created using that email address. Note that to log in to that new account, you'll need to set a password using the reset/set up password button on the sign-in page.

Next, enter your payment method — ACH/electronic check or credit/debit card is accepted — then confirm and submit. You'll get a pop-up message confirming whether the payment was successful. You can view your transaction history on your account.

Enrollsy gift card checkout screen showing the subtotal and payment method selection step

Receiving Gift Card Funds

The recipient will get an email letting them know they have a gift card. They'll need to click the Redeem button in that email to apply the gift card amount to their account.

Redeeming a Gift Card to Your Account

After clicking Redeem, the recipient can choose Current Account to log in if they already have one, or Create Account if they've never created one.

Enrollsy screen for applying a gift card to an account, with options to log in to a current account or create a new one

Once the recipient signs in or creates an account, the gift card is automatically applied, and a Redemption Success message appears upon login. The customer app now shows three tabs: Enroll, Gift Card, and Account.

Enrollsy customer app navigation bar showing the Enroll, Gift Card, and Account tabs

Viewing Your Gift Card Balance

After redemption, you're automatically directed to the Gift Card balance page, where you can see a list of gift cards to redeem and your total gift card balance. You can return to this page anytime — it's called Home in the Customer Portal — and the balance appears under Gift Cards & Prepayments.

Enrollsy account balance page with the Gift Cards and Prepayments balance highlighted

You can also view the balance under Benefits/Credits > Credit Balance.

Enrollsy Benefits/Credits section showing the Credit Balance and Purchase gift card link

Using Your Gift Card Funds

Currently, gift cards can only be used toward enrollment in a program — there are plans to expand this in the future. On the Enroll page, before completing enrollment, any gift card credit will show alongside other account credit.

Important Notes About Account Credits & Gift Card Balances

  • Previous account credits are always used before any gift card credit.

  • If the charges due at enrollment exceed any previous account credits, the gift card balance is applied after those credits.

  • If the enrollment charges don't exceed previous account credits, the gift card balance won't be used at all — only the credits will be.

  • After both account credits and gift card balances are applied, any remaining balance must be paid by ACH (electronic check) or credit/debit card.

Example — for an enrollment with a Material Fee of $100, Registration Fee of $50, and Tuition of $200 (totaling $350), a $100 account credit and $75 gift card balance are applied, bringing the final payment due down to $175.

Example Enrollsy enrollment charge summary showing account credit and gift card balance applied to the payment total
Example Enrollsy enrollment charge summary showing account credit and gift card balance applied to the payment total

Did this answer your question?