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Gift Cards — A Customer’s Guide

Buy a Gift Card, redeem one you received and use your balance at enrollment

Written by Serena Edwards

A Gift Card gives someone credit they can use when they enroll in a Program. This guide covers buying a Gift Card, redeeming one you received, checking your balance and using it at enrollment.

Buy a Gift Card

You need an Enrollsy account to buy a Gift Card, since you’ll sign in to the Customer Portal or the Enrollsy app to make the purchase.

Step 1 — Open the Gift Card Page

  • Sign in to the Customer Portal or the Enrollsy app

  • Click the menu in the top right corner and select Home

  • Scroll down to Benefits/Credits and click Purchase gift card

Enrollsy Customer Portal Home page with the Purchase gift card link circled under Benefits/Credits

Step 2 — Fill In the Gift Card Details

Under Gift Card Options:

  • Choose an amount or enter a custom amount

  • Enter the recipient’s name in To name and your name in From name

  • Enter the recipient’s email address (required)

  • Add an optional message, which appears at the top of the Gift Card email

Enrollsy Gift Card page with the Gift Card image on the left and Gift Card Options on the right

Below the Gift Card image, you can also:

  • Click gift card terms of service to read the terms

  • Click E-mail preview to see the email the recipient will get

Your optional message shows at the top of the email. The rest of the email can’t be edited.

Enrollsy Gift Card email preview with the custom message at the top

Step 3 — Purchase the Gift Card

  • Click Purchase

  • Select Electronic Check (ACH) or Credit/Debit Card, enter your payment details and click Next step

  • Confirm and submit your purchase

Enrollsy Gift Card checkout on the payment method step

A message appears when your payment goes through. Gift Card purchases don’t include a convenience fee. You won’t get a receipt, but the purchase shows in your Transaction History.

Redeem a Gift Card

The recipient gets an email letting them know they have a Gift Card. They don’t need an Enrollsy account yet, since they can create one while redeeming.

Enrollsy Gift Card email with the recipient name, sender name, amount and Redeem button
  • In the Gift Card email, click Redeem

  • Select Current Account to sign in, or Create Account to set up a new account

Enrollsy Redeem Gift Card screen with the Current Account and Create Account options

The Gift Card amount is added to your account as a credit. You can create your account with any email address, so it doesn’t have to match the one the Gift Card was sent to.

Check Your Gift Card Balance

  • Click the menu in the top right corner and select Home

  • Find your balance under Credit Balance in the Benefits/Credits section

Enrollsy Customer Portal Home page showing the Credit Balance under Benefits/Credits

Use Your Gift Card at Enrollment

Gift Cards can only be used when you enroll in a Program. They can’t be used to pay tuition or other fees after you enroll. Before you finish enrolling, your Gift Card balance shows with any other credits on your account.

Credits are applied in this order:

  • Any other credits on your account are used first

  • Your Gift Card balance is used next, only if the enrollment charges are more than your other credits

  • Any amount left is paid by ACH (electronic check) or credit/debit card

For example, if your enrollment charges total $350 (a $100 Material Fee, $50 Registration Fee and $200 Tuition), a $100 account credit and $75 Gift Card balance are applied first, so you pay $175.

Enrollsy enrollment charge summary with an account credit and Gift Card balance applied to the payment
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