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Set an Expiration Date on Required and E-Signature Documents

Have customers resubmit or re-sign documents after a set number of months

Written by Serena Edwards

Add an expiration date to a Required Document or E-Signature Document when customers need to renew it on a regular schedule, like an annual waiver or a yearly health form. You set the expiration in months, and the document is no longer valid once that time passes.

Enrollsy doesn't take any automatic action when a document expires. You can find expired and soon-to-expire documents on the Documents page and in your Notification Center.

Required Documents — Add an Expiration Date

  • Go to My Company > Forms > Documents

  • Click the pencil icon beside the Required Document you want to edit

  • Enter the number of months in the Expires in months field

  • Click Save

Edit Required Document window in Enrollsy with the Expires in months field highlighted

You can also set an expiration date when you create a new Required Document. The field is in the same place.

E-Signature Documents — Add an Expiration Date

  • Go to My Company > Forms > Documents

  • Click the pencil icon beside the E-Signature Document you want to edit

  • Under Setup, enter the number of months in the expiration field

  • Click Save

E-Signature Document Setup section in Enrollsy with the expiration field in months highlighted

You can also set an expiration date when you create a new E-Signature Document. The field is under Setup.

NOTE: Changing the expiration date on an E-Signature Document doesn't update documents that have already been signed. To change those, edit each one on the account's Documents tab.

Signed E-Signature Documents — Change an Expiration Date

  • Open the account that has the signed document

  • Click the Documents tab

  • Find the document and click the pencil to edit its expiration date

  • Save your changes

  • Repeat for each account you need to update

Documents tab on an account page in Enrollsy showing a signed E-Signature Document with its expiration date

Expired Documents — Find and Track Them

Expired documents stay on the Documents page until you delete them. To find them:

  • Go to Enrollees > Documents (your account may use a different name for Enrollees)

  • Click Document Finder

  • Filter by expired or soon-to-expire documents

Documents page in Enrollsy listing expired documents for enrollees

You can also see expired documents in your Notification Center. Click the bell icon in the upper-right corner to open it. Each Admin user has their own Notification Center.

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