Support & Log In Assistance
Tools to assist when interacting with Enrollsy Support
By Serena and 1 other2 authors13 articles
General Support
How to contact support and give feedback
How to Contact Enrollsy Customer SupportEnrollsy customers can contact Customer support via our Help Center, Chat Support and Email
How Customers (Account Holders/Enrollees) Contact SupportLearn what to do when Account Holders or Enrollees need support
How to Give Feedback about Enrollsy or Send Feature RequestsLearn how users can share comments & suggestions to the Enrollsy team
How to Take a ScreenshotLearn ways to take a screenshot on a computer and/or phone
How to Use the Enrollsy Chat BoxLearn how the chat feature functions and best practices
Troubleshooting: Clear Browser CacheFind out what issues warrants refreshing, clearing the browser cache, or using a private window
General Log In Support
Support on logging in and resetting authentication
How to Log In as an Admin UserUse these steps to sign in to Enrollsy as an Administrator
How to Link Enrollsy with a New Phone or Email AddressHow to get Enrollsy back if your email or phone number changes
How to Reset the MFA (Authentication)Learn how to reset Enrollsy's Multi-Factor Authentication
How to Assist Your Customers in Logging in to EnrollsyDownload a free Customer log in instructions template
How Customers Log In with Two Separate Company AccountsHave multiple Enrollsy Accounts? Find out how Customers choose which one to log into
Troubleshooting Logging In
Troubleshooting tips on logging in as a customer, instructor, or admin user
Troubleshoot Admin AuthenticationTroubleshooting authentication issues if you see an Error Message when signing in
Troubleshoot Instructor AuthenticationTroubleshooting authentication issues if you see an Error Message when signing in