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How to Create a Customer Account Without Enrolling

Set up a customer account in Enrollsy without enrolling anyone in a program or class

Written by Serena Edwards

An account is created automatically when you enroll someone or when someone enrolls through your enrollment link. You can also create an account without enrolling anyone in a Program or Class. This is useful when you want to add a customer before they choose a Program or Class.

Required Account Information

To create an account, you need:

  • The account holder's first and last name

  • The account holder's email address

  • The enrollee's first and last name

All other information is optional and can be added later.

Create a Customer Account

  • Sign in to Enrollsy as an Admin

  • Click Enroll > New Account

  • Enter the account holder's and enrollee's information

  • Click Submit to finish, or Submit and Add Another to create another account

Enrollsy New Account form showing the required account holder and enrollee name and email fields

Make the Enrollee the Primary Account Holder

If the enrollee and the account holder are the same person, you can make the enrollee the Primary Account Holder after you create the account. This updates the enrollee's name to match the Primary Account Holder's name.

  • Open the enrollee's page

  • Select the Use First/Last name of Primary Account Holder checkbox

NOTE: Only one enrollee per account can be the Primary Account Holder.

Enrollsy enrollee page with the checkbox for making the enrollee the Primary Account Holder

Add More Account Details

You can add more details to an account after you create it, such as:

  • Phone numbers

  • Addresses

  • Other contact information

Account holders can also add or edit their own account information in the Customer Portal or the Enrollsy app.

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