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How to Apply for an EnrollsyPay Merchant Account (ACH & Credit Card)

A step-by-step guide to applying for ACH and credit card merchant accounts through EnrollsyPay

Written by Serena Edwards

Updated 4/25/26

EnrollsyPay lets you accept tuition and fee payments by ACH (electronic check) and credit card. This guide walks you through applying for an ACH merchant account, a credit card merchant account, or both — all from your Enrollsy dashboard. Most applications take about 15–20 minutes to complete.

Before You Begin

Adding Merchant Accounts is easy, but the applications take time to be approved on the backend. This is why we ask you to tackle this step early on. We would hate for your merchant account to keep you from launching.

Merchant Accounts through Enrollsy are provided by two of our partners. ACHQ provides ACH (Electronic Check) capabilities and TillPayments/Nuvei provides Credit/Debit Card capabilities. You will need to apply for each of these if you intend to accept both ACH and Credit/Debit card payments.

⚠️ Switching providers? If you're moving from another payment processor to EnrollsyPay, every Customer will need to re-enter their payment information after the switch. Plan ahead so you can communicate the change to your families.

NOTE: Enrollsy doesn't ever actually touch/hold any of your money. We are a platform that will integrate with the card and eCheck payment providers.

Tips for a Smooth Application

All you'll need to do is follow the steps prompted in the applications, but here are some helpful tips:

  • Payment Processing Volumes - Both applications ask for your payment processing volumes on a single, daily, monthly, and annual basis. If you exceed this limit at any point, your payments will be blocked! Please take the time to think through what these limits look like for your company. Keep in mind you can change them later, but will need to reach out the respective payment processing company.

  • Online Portal Access - Remember who you give online portal access to. This portal may be helpful later as you begin to reconcile your accounts. Learn more about accessing these accounts.

  • Non-Profit Organizations - If you are a Non-Profit Organization, there may be application questions that do not apply to you. This includes ownership details and percentages. Please still put information in these fields. Once the underwriters see that you are a non-profit, they will drop these fields.

  • Ownership Details -The merchant account application requires ownership information and personal information for a person who has financial ownership or authority over their bank account and finances. This applies to non-profit and for-profit organizations alike.

    This requirement was set forth around 2015 as an extension of the Patriot Act. So, if you haven't applied for a merchant account since that time, this may be news to you, but please know this is a universal requirement in the US. To learn more, please view the Beneficial Ownership Requirements document.

Getting Launched Page

Head over to the Getting Launched page (click the person icon in the far-right corner):

Where the Getting Launched page is in Enrollsy

Under To Do, click on "Get Started" under ACH or Credit Card to apply:

The getting launched page with the ACH and credit card get started buttons in Enrollsy

Follow these instructions depending on which merchant account you are applying for.

Apply for ACH Merchant Account

Select the "Get Started" button under ACH payment account to apply for a Merchant Account, or use the ACH/Electronic Check (ACHQ) Application. During the application process, you will provide a checking or savings account along with the account's routing number where you want payments received to be deposited.

Step 1 - Business Information

Enter the following to get started:

  • Legal Business Name

  • Tax ID (NOTE: If your company EIN/Tax ID number starts with a "0," please substitute a "1" in its place and then LET US KNOW so we can change it on the backend. The form will not allow a "0" (zero) as the first digit)

  • "Doing business as" name

  • Industry Category

  • Specific Industry

  • Business and product/service description

  • Website

  • Primary Phone

  • Company address

Step 2- Management & Ownership

  • Profession details of someone with greater than 25% ownership or someone with significant management responsibilities (CFO, CTO, etc.)

    • First and last name

    • Title

    • Email

    • Company ownership percentage

    • Home address

    • Cell phone

    • Date of birth

    • Social security number

  • Option to add an Additional Contact

Step 3 - Service Activation

Choose the services you would like to subscribe to:

  • Receive money via charges - Should stay on "Yes"

  • Send money via payouts - Should stay on "No"

Step 4 - Volume Projections

Estimate the following values:

  • How many dollars do you expect to collect in charges every month?

    This is the total amount of money in checks you might process in a month. If your tuition or installments are due on the 1st of the month, think about how many Enrollees you have who will pay monthly, and imagine that 70% of them pay by check. If your average charge is $100, and you have 100 customers, you might put $7,000 in there.

    However, if you open enrollment on a particular day and tend to have heavy enrollment, and in addition to the first tuition, they also pay enrollment fees and other things, please factor this into your calculation.

  • How many charges per month?

    This is the maximum number of checks you will process in a month. Think carefully here and err on the side of over-estimating.

  • Max charge amount?

    This is the largest check amount you might take. For instance, if you offer people a chance to pay for the year in full, which is $10,500, and someone could theoretically have four kids enrolled at once and pay for all four in full, you will want to enter $42,000.

Step 5 - Customer Profiles

  • Who are your customers (individuals or businesses)

  • How do you receive payment authorization? (online or mobile app/signed contract or agreement)

  • Statement setup/Statement descriptor (you can use the one provided or add a new one)

  • Statement setup/Use of payment services

  • Customer service phone

  • Customer service email

Step 6 - Add your Bank

Add the following information for the transfer account:

  • Bank name

  • Routing name

  • Account number

  • Use this account for service fees?

That's it! Click "Yes" to consent to the following:

  • Payment Services Agreement

  • Acceptable Use Policy

  • Electronic Signature Terms


Apply for Credit Card Merchant Account

Choose one of these providers and apply for a Merchant Account or use the Credit Card (Nuvei) Application. During the application process, you will provide a checking or savings account along with the account's routing number where you want payments received to be deposited.

Step 1 - Get Started

Enter the following to get started:

  • Company Name

  • Admin Name

  • Email Address

credit card login page

Step 2 - Business Information

Enter your company information. If you know your company's TIN (Taxpayer Identification Number), you can look it up by that and the legal business name. If not, you will need to enter the following information manually:

  • Country of registration

  • Business legal name

  • Tax ID

  • Business entity (i.e., corporation, LLC, etc.)

  • Business start date

  • Doing business as name

  • Business website URL

  • Business legal address

  • Date the current owner acquired the business

  • Doing business as address (if different from the legal address)

  • Business phone number

  • Business email

  • Industry sector and merchant category (MCC) - choose the industry sector first and then the MCC section will autopopulate

  • Business Summary (a brief summary of core services and products)

Step 3 - Owner Information

In this section, you will add the primary business contact who will be responsible for receiving general business-related communications, as well as the contacts for PCI Compliance, Chargebacks, and Portal Access.

Step 4 - Primary Contact Details

Add the name, phone number, email, and mailing address of the primary contact person. Also check if this is the primary contact for PCI compliance, Chargebacks, and/or business-related communications.

If this person is NOT the primary contact for one of the above, you will have to include the contact name, phone number, email address, and street address for PCI compliance program updates and/or Chargeback communications.

Step 5 - Online Portal Access

You will also decide who will have access to the online portal. You will need the following information for EACH person who needs portal access:

  • First and last name

  • Username

  • Email Address

Step 6 - Related Individuals Details

This section is where information is collected regarding control persons (senior officials such as the CEO or CFO) and beneficial owners (owners with 25% or greater ownership; at least 75.01% of ownership). The following information will be asked for EACH:

  • First, middle, and last name

  • Role (Shareholder with 25% or more, Partner, Control Person, Committee/Board Member, or Person with Significant Control)

  • Email address

  • Phone number

  • Ownership percentage

  • Date of birth

  • Gender

  • Residential address

  • Identifying documents (if in the USA, social security number)

Step 7 - Authorized Signatory Details

Add any authorized signors that would be authorized to view or change account details and make purchases.

Step 8 - Processing Information

In this section, you'll share details about how your business processes payments — including transaction amounts, sales volume, and your processing setup. A few sub-sections are pre-configured and can be skipped.

Transaction & Processing Information

This is the transaction and procession information. It is important that you get as close as possible to the correct amounts here. If you don't, you may have to change them, which can hold up future customer transactions. You will need to provide the following information:

  • Average transaction amount

  • Highest expected sale amount

  • Annual credit card sales

  • Annual American Express sales

  • Annual sales (all methods)

  • Percentage of online sales

  • Percentage of in-person sales

  • Percentage of cards, not present sales

  • Percent of goods or services rendered in 0-7 days/8-14 days/15-30 days and greater than 30 days (with a total equaling 100%) - this refers to how long after payment someone receives their goods and services (attends school)

Step 9 - Products & Integrations / Hardware Solution/Terminal Configuration

These are already configured; you can skip this section.

Step 10 - Fees & Funding Model

These questions are already configured; you can skip this section.

Step 11 - Banking Information

Deposit Account Details

Enter the following information:

  • Name on the Deposit Bank Account 

  • Deposit Bank Name 

  • Deposit Routing Number 

  • Account Number

You will also need to provide proof of ownership of the deposit bank account, if available. This includes:

  • Proof of Bank Account document 

    • Bank Statement with bank letterhead

    • Letter with bank letterhead

    • Voided check

  • Upload Proof of Bank Account

    • s your Billing account the same as your Deposit Account? 

Step 12 - Contract & Signature

View your contract in full. Read this in its entirety. You will also see items that are still pending or active that will look similar to this:

Nuvei contract example
Nuvei contract example

After agreeing to each one, they will turn green and change to "Agreed," like this:

Nuvei agreed contracts

After agreeing to each of the above, you will need to sign the contract. You will be asked the following information for the authorized signatory, so be sure the person signing is an authorized signor.

Nuvei signatory field example

If you have any issues or questions, please contact us on chat within Enrollsy.

NOTE ABOUT SAVING INFORMATION

If the system signs you out, please check your email for an email from EnrollsyPay/us.merchant.boarding@tillpayments.com (subject line: Get Started Today!) with a link to the form. If you clicked the "save and continue" button at the bottom, all the information you entered should be repopulated.


After Approval

After applying, you will then work with the merchant account provider (Nuvei or ACHQ) to gather the required documents needed to get going. Watch for emails from us-support@tillpayments.com, no-reply@merchantapp.io, or achq@enrollsy.com.

Once your account has been approved, the provider will issue you a unique Merchant ID (or MID). After you have been approved and onboarded, the Enrollsy team will be notified, take your account in Enrollsy out of "Test mode," and activate your new merchant account(s).

For all underwriting questions concerning the EnrollsyPay credit card application, please contact the underwriting team at payments@ziosk.com for Nuvei or onboarding@achq.com for ACHQ.

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