EnrollsyPay is Enrollsy's integrated payment solution that lets you accept credit card and ACH (eCheck) payments directly through the platform — this guide walks you through how it works, what it costs, and how to get started.
Overview
EnrollsyPay offers the following options for taking payments on the platform:
Credit/Debit Cards
ACH (eChecks)
When you sign up with Enrollsy, after your first implementation meeting with an Enrollsy representative, you can apply for a Credit Card merchant account and/or an ACH merchant account through our merchant provider.
NOTE: Enrollsy doesn't ever actually touch/hold any of your money. We are a platform that will integrate with the card and eCheck payment providers. Here's how your funds flow from the customer to your bank account.
Merchant Account Providers
Card Payments: Nuvei
eCheck payments: ACHQ
ACHQ will provide you with a login for the portal "Speedchex."
These merchant providers will take care of things like sending statements, underwriting accounts, and depositing funds collected through the Enrollsy platform into your bank account.
*IMPORTANT: Please note that if you switch providers, all of your customers will need to re-enter their payment information. Enrollsy only stores payment tokens, so you will not be able to download or see payment details and manually transfer them. There may be an option to transfer the tokens to EnrollsyPay, but there will be a fee for that service, charged by the current merchant processor.
Processing Fees
EnrollsyPay partners with Nuvei for Credit Card processing and ACHQ for ACH processing. Both of these companies have competitive processing rates, as outlined below.
ACHQ (Electronic Check)
Below are the standard fees for ACHQ. All fees appear on your monthly merchant statement.
Transaction Type | Charge | Frequency |
Transaction Fee | $1.00 | Per settled ACH transaction |
Implementation Setup Fee | $49.00 | Charged once |
Set Up Fee | $7.50 | Per month |
Returned Fee | $5.00 | Per returned transaction |
Unauthorized Transaction | $8.00 | Per returned transaction |
Nuvei (Credit Card)
Below are the standard fees for Nuvei. All fees appear on your monthly merchant statement.
Transaction Type | Charge | Frequency |
Processing Rate | 2.8% | Per settled CC payment |
Transaction Fee | 5¢ | Per settled CC payment |
AVS Fee | 5¢ | One time for new cards |
Batch Settlement Fee | 25¢ | Once per batch of settled transactions |
PCI & Breach Assist | $5.00 | Per month |
Service Fee | $5.00 | Per month |
Bank Deposit Reject Fee | $25.00 | Each bank deposit rejected |
Chargeback / Retrieval Fee | $20.00 | Each chargeback |
PCI Non-Compliance Fee | $25.00 | Per month (if not compliant) |
View this resource for additional fees for EnrollsyPay credit cards and ACH.
How to Apply
How to Apply for EnrollsyPay to see all the steps in applying for a credit card merchant account through EnrollsyPay.
When you sign up for an EnrollsyPay account, you'll be asked to complete a PCI compliance security assessment questionnaire with Security Metrics. You will see a "Nonreceipt of PCI Validation" fee on your monthly statement if you never complete the PCI Compliance Verification Questionnaire. See this support article for more information and how to comply with PCI Compliance.
After you have been approved and onboarded, the Enrollsy team will be notified, take your account in Enrollsy out of "Test mode," (i.e., not yet live - taking enrollments and/or payments) and activate your new merchant account(s).
Understanding Your Bank Statement
Credit Card Funding (Deposits/Fees)
There will be settlement deposits or fee withdrawals from "EMPS" (Express Merchant Processing Solutions) or from "FRST BK MRCH SVC" / "Firstbank" (First Bank) in your bank account statement. The following is what these deposits/fees mean:
"DEPOSIT" - This is the deposit of card payments collected through Enrollsy.
[Date] EMPS DEPOSIT *********1234 + $XX.XX
[Date] FRST BK MRCH SVC DEPOSIT *********1234 + $XX.XX
[Date] Firstbank Deposit *********1234 + $XX.XX
"DISCOUNT" - This is a withdrawal; your card processing fees are deducted from your account.
[Date] EMPS DISCOUNT *********1234 - $XX.XX
[Date] FRST BK MRCH SVC DISCOUNT *********1234 - $XX.XX
[Date] Firstbank *********1234 - $XX.XX
"FEE" - This is the total of any other fees defined on your monthly statement (e.g., monthly service fee).
[Date] EMPS FEE *********1234 - $XX.XX
[Date] FRST BK MRCH SVC FEE *********1234 - $XX.XX
[Date] Firstbank Service Charges/Fees *********1234 - $XX.XX
These line items on the bank statement match the bottom section of your monthly merchant statement.
ACH Funding (Deposits/Fees)
In your bank account statement, there will be settlement deposits or fee withdrawals from "ACHQ," which are your deposits of ACH payments collected through Enrollsy.
Troubleshooting & Codes
Credit Card Declines
Credit card approval and rejection codes are typically 2 digits long, each indicating the reason a particular transaction was approved or declined. Knowing these credit card transaction codes is important for merchants. As a result, you will be able to troubleshoot the issue and potentially save the sale. Vew a glossary of all Nuvei Credit Card Decline Codes.
It is often necessary to re-run the transaction to fix the problem. In other cases, you'll need to contact the customer's bank or request an alternative payment method. The sale will not succeed unless you fix the underlying problem.
ACH Return Codes
ACH returns are a normal part of ACH processing and allow receivers to notify originators when a transaction does not go as intended. Usually, these are rejection responses from the customer's bank (e.g., Non-sufficient funds).
Learn More About Your Provider
Select the link below to learn more about your merchant account provider(s).
Stripe (International Clients)