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Implementation Steps

Complete these 12 steps to successfully implement Enrollsy

Written by Serena Edwards

What you'll accomplish: By the end of these 12 steps, your Enrollsy account will be fully configured and ready to accept live enrollments — with merchant processing approved, your locations and programs built out, documents and forms customized, instructors invited, and a successful test enrollment completed.

Estimated time: 2–4 hours of active work, spread across several days while merchant approval processes in the background.

Before you start: Have your business banking info, program details, pricing, and any PDFs (waivers, contracts, etc.) ready to go.

Complete the following steps in this order to successfully implement Enrollsy as your new enrollment software.

Account Foundation (Steps 1-3)

Get your Enrollsy environment standing up and your real-world structure into the system.

Step 1 - Add Merchant Accounts

Adding Merchant Accounts takes time on the backend for approval, so start this step early. Complete your merchant account applications.

Step 2 - Company Creation

After Enrollsy provisions your Company account, you'll customize Enrollsy to match your brand. To adjust your company information, edit your My Company settings.

Step 3 - Add Locations

Add all of your company’s Locations. Locations keep information for each site separate and organized. Always confirm the active Location before viewing or editing data. Getting started adding your Locations.

Build Your Catalog & Content (Steps 4-7)

Create the reusable building blocks that the rest of your setup will reference.

Step 4 - Customize Enroll Form

Customize your Enrollsy Enroll Form. Select Forms on the banner of tabs across the top of the screen and choose Enroll Form. Then customize your Enroll Form.

Step 5 - Create Documents

Decide which documents you require from Enrollees. Customers download, complete, and upload these documents through their portal. Or you can send documents via email for Customers to fill out and sign via Dropbox.

See Guide to Enrollsy Forms & Documents to decide which kind of Document or Form is ideal for your setup. If you already know the type of Document, see the following for more information on how to create each of these types:

Type

Used For

Where Appears

PDFs that need to be downloaded or uploaded

Customer Portal (red banner)

Mapped PDF to fill in and sign

Emailed to customers

Upload a Document (in PDF format)

On Enroll Form

Enroll form fields for specific enrollments

On Enroll Form after Program selection

Fields attached to a specific Activity

Customer portal (Activity page)

PDFs, Zoom links, website URLs, videos

Customer portal (Content page)

Step 6 - Create Activities/Activity Forms

You'll now create custom Activities. Activities let Classes, Instructors, and Enrollees communicate, and Enrollsy records each one on the activity timeline.

Attach Activity Forms to Activities to send them to Customers, Instructors, or Admins. For now, create the Activity Forms — you'll attach them later. Create Activities and Activity Forms.

Step 7 - Create Charge Items & Discount Items

Charge Items are anything you charge for. Think tuition, deposit, book fees, t-shirts, late fee, etc. Most Charge Items appear as line items on enrollments; you can also combine them into an Invoice. You are not adding in pricing here, just creating labels with the correct settings.

A Discount Item is a designated credit, such as "sibling discount," "military discount," etc. See How to Create Charge & Discount Items for how to create these items.

Configure People & Programs (Steps 8-11)

Wire everything together: who runs it, when it runs, and what enrollees actually sign up for.

Step 8 - Add Instructors & Admin Users

Add all of your Instructors now — you'll assign them to specific Classes later. Find out how to add a new instructor here.

Step 9 - Create Enrollment Periods

Create Enrollment Periods that align with your Program or Class start and end dates. Decide how many you need. You can create as many as you want, but Programs are scoped to a single Enrollment Period..

Step 10 - Create Program Options & Programs

Programs are the offerings Enrollees sign up for. Enrollment collects Enrollee info and routes them into the right Program. Program Options are the choices Enrollees make to land in the correct Program. Learn how to Create Program Options, as well as Enrollment Models and Classes.

Create every Program inside the active Enrollment Period. To do this, select the person icon at the top right of the screen and the Programs tab at the top of the screen. From here, see How to Create a Program to go through the steps to create your Programs.

Step 11 - Create Classes (& Waitlists)

Add at least one Class to each Program. To open enrollment, every Program needs at least one Class with a Capacity of 1+.

Class settings have some nuances — see how Class options interact with Program settings. Learn more about how to create a Class and how Program settings affects Classes.

Test & Launch (Step 12)

Validate end-to-end, then prepare to flip the switch.

Step 12 - Test Enroll Form

Once your test enrollment goes through cleanly, you're ready to launch. Run a test enrollment to verify everything works end-to-end.

Go through a test enrollment and sign all Required Documents. If anything breaks, reach out via live chat.

NOTE: Remember that you're in a test environment at this stage. All of this data will be wiped out before you go live.

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