You have several ways to access your account (your profile must already be set up and a log-in given by an Admin user to sign in):
By downloading the app:
Through your browser (we recommend Chrome or Safari) at app.enrollsy.com/teacher or app.enrollsy.com/instructor
The Enrollsy website and selecting "Sign In" > "Instructors"
Once you download the app, log in with the email address you used to enroll. If you don't know which email you used, please contact one of your Admin users to ensure the email address is correct and that they gave you log in access.
Set Up Password
If this is your FIRST time logging in, follow these steps to set up your password:
Set your password by first clicking the link that says Forgot password?
Enter the email used to create your Instructor login, then click Continue.
Go to the email account where you sent the password reset email, click the link in the password reset email, and reset your password.
Set Up MFA (Multifactor Authentication)
Go to app.enrollsy.com/instructor or the Enrollsy app, and log in with your email/password. It will now ask you to set up a multifactor authentication method. Follow these steps to set up your MFA:
Choose your preferred authentication method. The recommended method is to use the Auth0 Guardian App.
If you choose the recommended Guardian App method, press Continue and scan the QR code using the Guardian App.
If you click 'Try another method,' it will let you choose to use the Google Authenticator app (iOS or Android) or text messages (SMS).
After clicking continue to get all the way logged in, log out in the top right of Enrollsy, and log in again to test if the multifactor authentication was set up correctly.
After attempting to sign in again, you should see the screen below.
You should also receive a push notification from the Guardian App as long as you allow notifications from it, where you'll click Allow, and it will automatically log you in. (Make sure to click the checkbox "Remember this device for 30 days," so you won't have to perform this step for another month).
Other Resources
For Frequently Asked Questions, see Instructor FAQs
Trouble Logging In?
You can use the resources here to troubleshoot. Click "Check your login" to check that you have the correct email address.
You can also try tohe following:
Login Permission
First of all, make sure you have login permission. An Admin user can verify this on the Instructor profile in the admin portal.
Sign In Link/URL
If you have login access, you may get this error message if they are not logging into the correct URL. Make sure you are logging into the Enrollsy Instructor App on a browser at app.enrollsy.com/teacher or app.enrollsy.com/instructor. If you have downloaded the Enrollsy app, be sure you are choosing "Instructor Login."
You can also sign in on the Enrollsy website (enrollsy.com) under "Sign In"
Correct Email Address
Make sure you are using the correct email address. An Admin user can verify this on the Instructor profile in the admin portal.
Password Reset Email
You may have received a password reset email but didn't click on it soon enough (password reset emails expire in 2 hours for security reasons). Be sure you check your junk/spam folders. You can also whitelist enrollsy.com by following these instructions, then try sending another password reset email.
Reset Multi-Factor Authentication
If an Instructor gets a new phone or changes their email address, another Admin User can reset their MFA (multifactor authentication). An Admin user can learn how to reset the MFA here.