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How Instructors Call Account Holders

Call or email an enrollee's account holders from the Instructor Portal

Written by Serena Edwards

Instructors can call an Enrollee's Account Holders from the Instructor Portal. You can call from the Classes page, the Activities page, or the Check In/Check Out page.

NOTE: The Secondary Account Holder only shows as an option if there is one and a cell phone number has been entered.

Classes Page — Call or Email

  • Click Classes in the menu

  • Find the Enrollee in their Class and click the down arrow on the far right

  • Click the contact info icon

  • Choose to call the Primary Account Holder, call the Secondary Account Holder, or email the Primary Account Holder

Enrollsy Classes page with an Enrollee's contact info icon open showing call and email options

Activities or Check In/Check Out Page — Call

  • Click Activities or Check In/Check Out in the menu

  • Select the Class at the top of the page

  • Click the phone icon next to the Enrollee

  • Choose the Primary or Secondary Account Holder to call

Enrollsy Activities page showing the phone icon next to an Enrollee opening the Account Holder call options

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