Instructors can text Primary Account Holders, Secondary Account Holders, or both from the Instructor Portal or the Enrollsy app. Account Holders get your texts in their regular messaging app, and their replies come back to you in Enrollsy.
NOTE: You won't get texts in your own phone's messaging app. View and reply to texts in the Instructor Portal or the Enrollsy app.
Send an Individual Text
Go to the Activities page or the Check In/Check Out page
Find the Enrollee under their Class
Click the SMS bubble next to the Enrollee
Choose the Primary Account Holder, the Secondary Account Holder, or Send to Both
Type your message and click send. The conversation window shows every text sent to that Account Holder.
Send a Group Text
Click Classes in the menu
Click the down arrow beside a Class
Check the boxes next to the Enrollees you want to text, or check the top box to select all
Click the SMS icon on the right
Choose Primary Account Holder or Both
Type your message in the Send SMS window and click Send
NOTE: Keep these group text limits in mind:
Group texts are limited to 160 characters. If you go over, Enrollsy warns you that you're sending multiple billable message segments per recipient, and you'll need to approve it.
Each Account Holder gets the group text individually. If they reply, only you get the reply, not the whole group.
View New Texts
New texts show as a red dot on the SMS icon on the Activities or Check In/Check Out page
Click the SMS icon to open the conversation and reply
