Use this guide to get set up and comfortable with Enrollsy as a new Admin user.
Get Your Admin Login
To get access, ask an existing Admin (such as a director or owner) or an Enrollsy representative to add you as an Admin user. They can also update an existing Admin user's profile with your information. Learn how in How to Add, Edit, and Remove Admin Users.
The number of Admin users you can have depends on your plan. You can add more users for a monthly charge.
Non-profit plans include 3 Admin users
The Pro Plan includes 2 Admin users, and you can add more for $30/month per user
Log In to Enrollsy
Once your Admin profile is created, go to app.enrollsy.com (link: https://app.enrollsy.com) to log in
For step-by-step help, see Admin Login & Account Access.
Learn the Basics With Video Training
Enrollsy University Videos
Enrollsy University lessons walk you through the product and its customization options. You can find them on these pages:
Company (link: https://app.enrollsy.com/my-company/company)
Enroll Form (link: https://app.enrollsy.com/my-company/enroll-form)
Instructors (link: https://app.enrollsy.com/my-company/directors)
Admin User FAQ Videos
Watch the Admin User FAQ Support Videos for quick answers to the questions Admins ask most
Find Answers in Support Articles
Frequently Asked Questions for Admin Users covers common Admin questions
Account and Enrollee Management is an all-in-one guide to managing accounts and enrollees
Get Support
Search the Support Center
Click Support at the bottom of the left menu in Enrollsy to open the Support Center (link: https://support.enrollsy.com/en/)
Search hundreds of articles organized by topic. Most include screenshots, GIFs, or videos
Chat With Us
Click the chat button in the lower right corner of any Enrollsy screen
During office hours, we usually reply within a few minutes to a few hours
Office hours are Monday–Friday, 7 a.m.–3 p.m. MT (9 a.m.–5 p.m. ET)
Chats sent after office hours get a reply the next business day
Email Us
For issues that need more detail, email support@enrollsy.com (link: mailto:support@enrollsy.com)
Book One-on-One Training
For in-depth training, such as program and class setup or a screen-share demo, book a one-on-one meeting. These meetings are open to accounts that have finished implementation and have been live for more than 60 days.
Free Annual Account Review
One free 30-minute meeting per year to check in and cover anything you'd like
Schedule your annual account review
Not sure whether you've had a review in the last 12 months? Chat with us and we'll check
Paid Support Sessions
Get hands-on help with specific use cases, training, or setup questions
Meetings are held over Zoom
Choose a 30-minute meeting for $50 or a 60-minute meeting for $100
Pay by credit or debit card when you schedule