Communication
All about Enrollsy's communication channels for Admin, Instructors, and Customers
By Richard and 1 other2 authors13 articles
SMS (Text) Messages
All about text messaging and how it works
- About Text Message PricingLearn what we charge for SMS Text Messaging
- SMS Compliance, Consent & Best PracticesLearn the best practices for sending text messages to your customers
- How Admin Users Send and View Text Messages to CustomersLearn how to access and send SMS text messages
- How Admins and Instructors can Text Other Admins or InstructorsLearn how Admins text Instructors and a work-around, so Instructors can text Admins
- About SMS TextingLearn all about what SMS texting is and how it works in Enrollsy
Emails
Email notifications and confirmations
- Enrollment Confirmation EmailsControl who receives an email on Admin-created Enrollments
- How an Admin User can Email & Manage Account Holder EmailsLearn how and where to copy Customer emails
- Troubleshoot Why Customers are Not Receiving Email NotificationsFix common issues with email notifications
- Customer Email NotificationsLearn which email notifications are sent to customers/account holders
- About Class Email RemindersSend Email Reminders to Students in two easy steps
General Notes & Messages
Creating messages and notes within Enrollsy
- How to Add Messages & Instructions to the Enroll Form or Customer PortalLearn how to add customized messages to be shown at enrollment or in a customer account
- How to Create and Download Internal NotesEnter messages that can only be viewed by Admin users on Accounts or Enrollee pages
- How to Set up the Admin Notification CenterLearn how to set up Admin-User specific notifications
