Admin users can update an Instructor's contact info, photo, bio, and availability from the Instructor's profile. Follow the steps below to open the profile, make your changes, and save them.
Step 1 — Open the Instructor Profile
Go to My Company > Users > Instructors. This page may have a different name if your company uses another term, like Teachers.
Click the blue pencil icon beside the Instructor's name.
To set up a new Instructor instead, click the blue plus button. See How to Add a New Instructor for steps.
Step 2 — Update Contact Info
Edit any of the following:
First and Last Name
Email Address
Cell Phone Number
Step 3 — Add a Photo
Click the Instructor's initials at the top of the profile
Upload a photo or avatar
Step 4 — Add a Bio
Scroll down to the Bio section and add details about the Instructor, such as:
Credentials
Education
Classes they teach
Step 5 — Set Availability
Scroll down to the Availability section, then:
Change the time zone, if needed
Add a start time and end time
NOTE: If the Instructor has a break during the day, add more than one set of times. For example, add 9:00 a.m. to 1:00 p.m., then add 2:00 p.m. to 5:00 p.m.
Step 6 — Save Your Changes
Click Save to update the Instructor's profile.
Where Customers See Instructor Info
Customers can see an Instructor's info only on Classes the Instructor is added to. The Instructor's name shows on each Enrollment, and their photo and bio show under Details.
NOTE: Instructors with access to all Classes aren't listed on the Class in the confirmation message customers receive.
Customer Portal Home Page
The Instructor's name shows on each Enrollment.
Customer Portal My Account Page
Each Enrollee's Enrollments are listed on the My Account page, with the Instructor's name on each one. Customers can click Details under the Class name to see the Instructor's photo and bio.
Enroll Form
Customers can click Details on a Class to see the Instructor's photo and bio.
Browse Page
The Instructor's photo and bio show up under each Class on the Browse page.
Other Settings on the Instructor Profile
You can also change these settings on the Instructor's profile:
Role and permissions: see How to Edit Instructor Permissions
Locations: choose which Locations the Instructor can access
Uncheck to remove login: turns off the Instructor's ability to log in
Can access all Classes: see How to Manage Instructor Access to Classes, Accounts & Documents
MFA Authentication: see How to Reset the MFA Authentication
