Keeping customers informed about closures — holidays, breaks, or one-off closed days — prevents confusion and reduces inbound questions. Enrollsy gives you five flexible ways to share closing dates, and you can use one or combine several depending on where your customers are most likely to look.
In this guide, you'll learn how to:
Build a reusable Holiday Calendar on a Program or Class
Include dates in your Terms & Conditions or Welcome Message
Add dates to Program Instructions on the Enroll Form
Add dates to a Class Description
Send closure reminders by text or email
Each method is covered below — pick the one that fits your workflow best.
Method | Best for |
Holiday Calendar | Recurring holidays + accurate proration |
Class Description | New enrollees seeing dates at signup |
Terms & Welcome Message | Pre-enrollment visibility on the Enroll Form |
Program Instructions | Class-level closures visible in Portal + emails |
Text/Email | Urgent, time-sensitive reminders |
Holiday Calendar
The Holiday Calendar is the most powerful option — it lets you store closing dates directly on a Program or Class so they're visible to customers and usable with Enrollsy's proration feature for accurate billing on shortened weeks.
Where to find the Holiday Calendar
The Holiday Calendar lives wherever your pricing is set:
On the Program — open the Programs page and click the pencil icon beside the Program (use this if pricing is tied to the Program).
On the Class — open the Classes page and click the pencil icon beside the Class (use this if pricing is tied to the Class).
Create Holiday Calendar
Whether you're attaching holidays to a Program or to a Class, the setup is almost identical. The only real difference is where you start — and that depends on where your pricing lives.
Step 1 - Open the Editor
Decide where the Holiday Calendar belongs:
NOTE: Program-level Holiday Calendars only appear when the Enrollment Model is set to Simple or Days per Week. Class-level Holiday Calendars work with any Enrollment Model — so if you're using the Classes model, add the calendar at the Class level.
Step 2 - Choose a Weekly Schedule
Select Weekly Schedule, then enter the days of the week the Program or Class runs and the start/end dates of its run.
Step 3 - Open the Holiday Calendar Widget
Once your schedule is entered, the + Holiday Calendar button appears. Click it to begin building your calendar.
Step 4 - Name & Add Dates
Give the calendar a clear, reusable name (for example, "2026 Holiday Calendar"), click Next, and select each holiday on the calendar. When you're done, check the box beside your new calendar to attach it to the Program or Class. The holidays will then display in the schedule.
Don't forget to click Save to lock in your changes.
Add to Class Description
Adding closing dates to your Class descriptions puts the information in front of customers in three high-visibility spots:
The Customer Portal
The Enroll Form (when customers click "details" on a Class — requires Programs that allow Class selection)
The Enrollment Confirmation Email
Add to Terms or Welcome Message
Want closing dates included in the enrollment confirmation email? Add them to your Terms and Conditions or your Enrollment Welcome Message. Every customer who enrolls will see the dates alongside the rest of your program details — no extra outreach required.
See the related guides for step-by-step setup:
Add to Program Instructions
Program Instructions appear directly on the Enroll Form as soon as a customer selects your Program — making this a great spot for closures they should see before enrolling.
To add closing dates here:
Go to the Programs page.
Click the pencil icon next to the Program you want to update. (To update several Programs at once, select them and click the blue bulk-edit pencil.)
In the Program Editor, open the Enroll Form section.
Scroll to Override Program Instructions and enter your closing dates. They'll display on the Enrollment Form whenever a customer selects this Program.
Add to Text or Email Message
For time-sensitive reminders — like a snow day or an approaching holiday — send a direct text or email to enrolled accounts. This is the best option when you need customers to see the message now. Learn how to send group texts to multiple accounts for step-by-step instructions.